Privacy policy.

1. Introduction
[Your Coaching Business Name] ("we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal information you share with us. This policy explains what information we collect, why we collect it, how we use and protect it, and your rights regarding that information. 

2. What information we collect
We collect various types of personal information to provide our coaching services. This may include:

  • Contact Information: Name, email address, phone number, and physical address.

  • Billing Information: Payment details necessary for processing invoices and transactions.

  • Client Intake Forms: Information you provide in intake forms, which may include details about your professional and personal goals, background, and other information relevant to your coaching.

  • Session Notes: We may take notes during coaching sessions to track your progress. These notes are for internal use only and are kept strictly confidential.

  • Website Data: We may collect data such as IP addresses, browsing history, and online identifiers to analyze website traffic and improve our services. 

3. How we use your information
We use your information for the following purposes:

  • To provide coaching services: To fulfill our contractual obligations to you and deliver effective coaching.

  • To manage our business operations: For administrative purposes, including scheduling, billing, and communication.

  • To improve our services: We may use anonymized, aggregated data for research or statistical purposes to improve our coaching methods. We may also use non-identifiable, hypothetical scenarios from coaching sessions for professional supervision, training, or development.

  • For marketing purposes (with your consent): With your explicit permission, we may use your contact information to send you newsletters, updates, or promotional materials. You have the right to withdraw this consent at any time.

  • To comply with legal obligations: We may be required to process your information to meet legal, regulatory, or ethical requirements. 

4. Confidentiality
Client confidentiality is a cornerstone of our coaching practice. All verbal and written information exchanged with your coach is treated with the utmost discretion. Your sensitive information will not be shared with any third party without your explicit written consent, except in specific situations mandated by law. These rare exceptions include: 

  • Subpoenas or court orders.

  • Credible threats of serious harm to yourself or others. 

5. Data security
We are committed to protecting your personal data. We have implemented technical and organizational security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way. These measures may include: 

  • Using secure, encrypted platforms for storing sensitive client information.

  • Using strong passwords and restricting access to your personal data.

  • Storing any handwritten notes in a locked location. 

6. Data retention
Your personal data is retained only as long as necessary for the purpose it was collected or to meet legal requirements. Once it is no longer needed, we have secure deletion procedures. 

7. Your rights
Depending on your location, you may have rights regarding your data, such as the right to access, correct, or erase your information, object to processing, or withdraw consent. 

8. Third-party services
We may use third-party tools for operations like scheduling or email and work with providers committed to data security. You should review their privacy policies for full details. 

9. Contact information
For questions about this policy or your data, contact us via email at [Your Email Address] or phone at [Your Phone Number]. 

10. Changes to this policy
This policy may be updated, and significant changes will be posted on our website. 

Policy last updated: [Current Date]